After-Sales Service

  • Any assistance you need – wherever, whenever.
  • Service throughout the entire lifespan of your product

Service Throughout the Entire Lifespan of Your Product

Our After-Sales Department will help you if you have any questions or problems – the range of services at your disposal includes everything from start-up to product training services.

If necessary, a member of our staff will be on the site within a very short period of time to work together with you and to take care of your issues and interests. Our employees in after-sales service are not only lifting & rigging experts—they are also qualified in many other specific areas.

Take Care of Your Project: End-To-End

Our team will work with you from the start to fully understand your needs and expectations. They may also recommend helpful design ideas and suggest manufacturing options. We accommodate all orders, large and small.

Fast and personalized service

Every request is handled by a dedicated team that takes care of the entire process, from quotation to delivery at your doorstep.

Warranty coverage

Every project has different protection needs, which is why we offer a variety of flexible warranties.

Training service

For each product, we offer training services, either by phone, video presentation, or by local training.

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Need support? We're 24/7/365 at your service!

We want you to be satisfied! That is why we have developed service solutions that will support you even after your purchase. Partnership and reliability are the values that we live by in China. Should you need assistance, we are always at your disposal.